Privacy and GDPR FAQ

Why is Think Postgrad updating its privacy statement?
We are updating to ensure we meet the high standards required by the European Union's General Data Protection Regulation (GDPR) and have updated our privacy statement to reflect that. We also strive to simplify language and remove jargon, to make our privacy statement easier to read and understand.

What is the GDPR?
The GDPR is a regulation intended to strengthen and unify data protection for everyone within the European Union (EU). As we believe that all our users can benefit from its mandates, we're implementing it globally. The GDPR requires greater openness and transparency from companies on how they collect, store and use personal data, while also imposing tighter limits on the use of personal data. You can learn more here – https://www.eugdpr.org/

How often do you anticipate updating your privacy statement?
We will update our privacy statement as necessary to ensure that our policies are in line with international regulations and in keeping with our business practices.

What information does Think Postgrad collect about me?
Think Postgrad collects the information that you choose to share with us which may include your name, phone number, email address, course preferences, graduation and country information.
In addition, using our website, we may also pick up location data, IP address, social identifiers, data provided by cookies and other similar technologies, functional data such as registration and system data, as well as additional usage data, for instance, performance and activity information.

Why does Think Postgrad need my information?
Think Postgrad uses data to provide you with the best experience from the products and services we offer, which includes using data to improve and personalise your experiences. We also use data to communicate with you, for example, informing you about your account, new courses or opportunities that you have chosen to hear about, or to respond to you when you request more information.

How is my information used?
Think Postgrad uses data for the following purposes:
Keeping things relevant – for instance, if you are looking to receive information about Chemistry, you may not wish to hear about business studies.

  • Future Product Development
  • Customer Support
  • Security, Safety, and Dispute Resolution
  • Product Performance Analysis
  • Communication and Marketing

Does Think Postgrad sell information to third parties?
No. We never have. And we never will.

Can I opt out of sharing my information with Think Postgrad?
Yes, you can opt out of submitting certain types of personal information to Think Postgrad. Your personal information is your information. We always store this securely; and we encourage you to share as much detail as possible so we can tailor what we send you (for course related opportunities); however, you can choose not to provide this to us, or opt out at any time.
Certain types of data that we collect are a necessity for our website to perform its basic functions in a secure way and you will not be able to opt out from this data collection, sharing and/or processing ('Functional Data').

How do I delete my personal data from Think Postgrad and what are the consequences?
You can always send us an email via our contact form - https://www.ThinkPostgrad.com/contact and request that your data be deleted. Please note, however, that by deleting your personal data your account and associated services will stop working.

Does Think Postgrad keep or share my credit card information?
No. We do not capture any financial information. If you are an advertiser who chooses to check out through our online interface, all financial information is stored and securely managed by PayPal.

How long does Think Postgrad keep my information?
Think Postgrad retains personal data for as long as necessary to provide Services, and fulfil transactions you have requested, or for other essential purposes such as complying with our legal obligations and resolving disputes and enforcing our agreements.

Because these needs can vary for different data types in the context of different Products or Services, actual retention periods can vary significantly. For example, we will keep all functional data on file for as long as you have an active account.

How is information stored and secured on Think Postgrad servers?
Think Postgrad is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. Any data we transmit over the internet is protected using encryption.

Is Think Postgrad using cookies or pixels to gather information?
We use cookies and other similar technologies like pixels, tags and web beacons when you visit our website. By visiting our website, you agree to the use of cookies and similar technologies for the purposes described in our privacy statement. This helps us to provide you with the best experience and allows certain parts of our website to function properly. For instance, so we know that you have logged in. You can always adjust your browser or device settings to not accept cookies and similar technologies if this concerns you.

What safeguards are in place for children who have access to Think Postgrad?
Hopefully all content supplied by academic institutions on our website is suitable for students of all ages; however Think Postgrad does not target and is not intended to attract children.
Think Postgrad does not knowingly solicit personal information from children or send them requests for personal information. Although visitors of all ages may navigate through our website, we do not intentionally collect personal information from those under the age of sixteen. If, following a notification by a parent or guardian, or discovery by other means, a child under sixteen has been improperly registered on this site by using false information, we will cancel the child's account and delete the child's personal information from our records.

How can I contact Think Postgrad if I have questions regarding Think Postgrad privacy statement?
If you have any questions about the use of your personal information, please send us an email to karen.davies@Think Postgrad.com.